Shipping Policy

All orders are processed after payment has been successfully received. Standard products are typically processed within 1–3 business days. Custom and personalized products may require additional production time.

Many DTi Custom Solutions products are custom-designed or manufactured using 3D printing technology. Production times may vary depending on product complexity, customization requirements, and order volume.

• Standard Products: 1–3 Business Days
• Custom Products: 3–10 Business Days

We work with trusted shipping carriers to ensure safe and reliable delivery. Available shipping options will be displayed during checkout.

Shipping costs are calculated at checkout based on:

• Product size and weight
• Shipping destination
• Selected shipping method

Estimated delivery times begin after order processing and production are complete.

• United States: 3–7 Business Days
• International Orders: 7–21 Business Days

Delivery times are estimates and are not guaranteed.

Customers will receive a shipping confirmation email containing tracking information once the order has been shipped.

Delivery delays may occur due to:

• Weather conditions
• Carrier delays
• Customs processing
• High order volumes
• Holidays and peak seasons

DTi Custom Solutions is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information. DTi Custom Solutions is not responsible for orders delayed or lost due to incorrect addresses submitted during checkout.

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date. We will work with the shipping carrier to resolve the issue.

International customers may be responsible for customs duties, taxes, import fees, or other charges required by their country. These fees are not included in product or shipping prices.